TERMS & CONDITIONS
NOTIFICATION Information contained in this brochure is not an offer or a contract. The transportation of Guests and baggage on Regent Seven Seas Cruises®’ vessels is provided solely by the Operator and is governed by the Terms and Conditions of the Guest Ticket Contract. For complete information on Terms and Conditions, itineraries, liability of Regent Seven Seas Cruises® and all sections mentioned below, please refer to the Guest Ticket Contract. A copy of the Guest Ticket Contract is available by contacting your Travel Advisor or online at RSSC.com. Upon booking the cruise, all of the Terms and Conditions of the Guest Ticket Contract shall be binding on the parties thereto. DEPOSIT & PAYMENT POLICY American Express, MasterCard, Visa, traveler’s checks and personal checks are accepted for deposits and full payments. For your convenience, your final payment may be automatically charged to the credit card used to make the initial deposit. Regent Seven Seas Cruises® accepts no responsibility for credit card foreign currency/transaction processing fees independently assessed by issuing banks. None of these fees separately charged by the issuing banks accrues to the benefit of Regent Seven Seas Cruises®. Third party credit card charges can only be accepted when accompanied by valid authorization to charge from the relevant card owner. Bookings made more than 120 days from sailing are required to deposit 15% of cruise fare for suite categories MS-H and 25% of cruise fare for Regent Suite within 7 days of booking. Bookings made 91 to 120 days from sailing are required to deposit within 3 days of booking; bookings made 31 to 90 days from sailing are required to deposit within 24 hours of booking; and bookings made within 30 days of sailing are required to deposit by the end of the booking day. Final payment must be received by Regent Seven Seas Cruises® 120 days prior to cruise for voyages 14 nights or less and 150 days prior for voyages 15 nights or longer. For World Cruises, final payment must be received no later than 180 days prior to cruise. Final balance must be received per this schedule, together with passport details and any special onboard service requests; otherwise, booking may be subject to immediate cancellation and any applicable penalties. Regent Seven Seas Cruises® reserves the right to cancel any booking not fully paid or deposited per the schedule or those without passport details. CANCELLATION POLICY A 100% cancellation fee will be imposed as indicated for non-appearance. Fare is defined as the full cost of any cruise or air component purchased from Regent Seven Seas Cruises®, excluding optional facilities and services fees. Please refer to the full Terms and Conditions of the Guest Ticket Contract for fees relating to the cancellation of optional facilities and services. Any refund due as indicated by the cancellation fee schedule will be made after receipt of written notice of cancellation. Cancellation notices must be in writing and received by Regent Seven Seas Cruises® no later than the day before cancellation penalties are to be assessed. Guests who cancel within the indicated periods are subject to the following per person cancellation fees. CRUISES 14 NIGHTS OR LESS For cancellations made from the date of deposit to 121 days prior to cruise sail date, an administrative fee of $100 per person for suite categories MS-H and 25% of fare per person for the Regent Suite will apply. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation date and for travel any time. DAYS PRIOR TO CANCELLATION AMOUNT VACATION DATE PER PERSON CATEGORY RS MS-H Deposit Date–121 25% of fare $100* 120–91 50% of fare 15% of fare 90–61 75% of fare 50% of fare 60–31 100% of fare 75% of fare 30–0 100% of fare 100% of fare *per person administrative fee CRUISES 15 NIGHTS OR MORE For cancellations made from the date of deposit to 151 days prior to cruise sail date, an administrative fee of $100 per person for suite categories MS-H and 25% of fare per person for the Regent Suite will apply. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation date and for travel any time. DAYS PRIOR TO CANCELLATION AMOUNT VACATION DATE PER PERSON CATEGORY RS MS-H Deposit Date–151 25% of fare $100* 150–121 50% of fare 15% of fare 120–91 75% of fare 50% of fare 90–76 100% of fare 75% of fare 75–0 100% of fare 100% of fare *per person administrative fee
residents of U.S. and Canada, based on double occupancy, for new bookings only and may be changed or withdrawn at any time. Not all promotions are combinable. 2-for-1 Fares and Early Booking Savings are based on published Full Brochure Fares; such fares may not have resulted in actual sales in all suite categories and do not include optional charges as detailed in the Guest Ticket Contract. Future Cruise Credits applied toward bookings follow the same penalty schedule as other forms of payment. Early Booking Savings amounts featured are per suite and are reflected in the fare. Air Credits featured are per person and reflect Business Class Air on Intercontinental flights and Economy Air on Domestic flights. Single Supplement savings are capacity-controlled and are available on select voyages and categories. FREE Roundtrip Air includes ground transfers and applies to coach, roundtrip flights only from the following airports: ATL, BOS, CLT, DEN, DFW, DTW, EWR, FLL, IAD, IAH, JFK, LAX, LGA, MCO, MDW, MIA, MSP, ORD, PBI, PHL, PHX, SAN, SAV, SEA, SFO, TPA, YUL, YVR, YYZ. Airfare is available from all other U.S. and Canadian gateways for an additional charge. Any advertised fares that include the FREE Roundtrip Air include all airline fees, surcharges and government taxes. Airline-imposed personal charges such as baggage fees may apply. FREE Business Class Air applies to intercontinental flights only. Custom Air arrangements may be made 270 days prior to sailing (custom air fees apply). FREE Unlimited Shore Excursion reservations are on a first-come, first-served basis and are subject to availability. Shore Excursions early bookings close 7 days prior to sailing. A 75-minute window is required between tours operating on the same day in port. FREE 1-Night Pre-Cruise Hotel Package applies to Guests 1 and 2 in Concierge Suites and higher and includes transfers from hotel to pier only. Hotel Package is capacity-controlled with limited availability and is not available for new bookings made within 60 days of departure. Regent Seven Seas Cruises® reserves the right to change or withdraw any Hotel Package at any time without notice. FREE Unlimited WiFi applies to all suite categories and is for one log-in per suite. Concierge Suites and higher receive up to four log-ins, four devices, per suite. FREE Land Program applies to Guests 1 and 2 for one Pre- or Post-Cruise Land Program and is not combinable with the 5% discount on Pre- or Post-Cruise Hotel or Land Programs available to Guests for purchase. Guests in Concierge Suites and higher who choose a FREE Land Program or choose to arrange their own pre-cruise hotel accommodations will receive an up to $250 credit in lieu of the FREE 1-Night Hotel Package. FREE Valet Laundry Service includes wash, press and fold services for guests sailing in Deluxe Window/Veranda Suites through Master Suites; additionally, Regent Suite guests receive free unlimited dry cleaning service. FREE Valet Laundry Service is not available on the final day of cruise prior to disembarkation. Kids Sail promotion is per person, cruise-only, as 3rd and/or 4th guest in suite and applies to children 17 years of age or younger, when accompanied by an adult 18 years of age or older. World Cruise Bespoke Amenities apply to World Cruise Guests on the 143-Night 2023 Navigate the World cruise. Phone inclusion is per the standard Seven Seas Society® program on World Cruise. FREE Visas apply to U.S. and Canadian citizens only. FREE Door-to-Door Luggage Service applies to Guests residing in the U.S. and Canada only. Luggage is restricted to 2 bags per Guest at 50lbs per bag. FREE Medical Service includes onboard medically necessary treatment only. Grand Voyage Bespoke Amenities apply to Guests on full 94-Night Grand Arctic Adventure, full 65-Night Grand European Sojourn, full 73-Night Grand Spice Route Quest, full 65-Night Circle South America and full 61-Night Grand Asia Exploration. FREE Visas apply to U.S. and Canadian citizens only. FREE Door-to-Door Luggage Service applies to Guests residing in the U.S. and Canada only. Luggage is restricted to 2 bags per Guest at 50lbs per bag. Phone inclusion is per the standard Seven Seas Society® Program on Grand Voyage. Seven Seas Society® Savings indicated are per suite and are in addition to Early Booking Savings. Savings may be changed or withdrawn at any time without notice. Single Guests earn double nights when traveling single occupancy. Free phone time is per suite and is in addition to Concierge-Level amenities. Gold members and above receive four unique log-ins with FREE Unlimited WiFi per suite and $100 Shipboard Credit per suite. Titanium members and above receive unlimited dry cleaning. The exclusive activities for Gold, Platinum and Titanium members may be combined with special events already incorporated in our longer voyages. Regent Seven Seas Cruises® Ambassador Program is valid for new, full fare bookings. Offer is combinable with most standard offers; however, certain restrictions may apply. The $250 Savings will be applied as a Future Cruise Credit. Travel Advisors are not eligible to refer new guests and earn Future Cruise Credits. Traveling companions sharing one suite are not eligible to refer new guests within the same suite. Program may be changed or withdrawn at any time without notice. Referring Seven Seas Society® member and referred new guests are not required to sail on the same voyage. Seven Seas Society® Member: The referring guest must be an existing Seven Seas Society® member at the time of the referral. The $250 Savings for the referring Seven Seas Society® member may be applied to any existing or future booking where final payment has not been made. Seven Seas Society® members may apply up to a maximum of four suite referrals per booking. New Referred Guest: The new guest reservation must be made by, or for, a guest who has not booked or sailed with Regent Seven Seas Cruises® previously. Existing bookings for future sailings are not eligible. The new guest, or their Travel Advisor, should complete the Ambassador Referral form at RSSC.com/Ambassador within 14 days from date of deposit for the $250 Savings to be applied to the booking. Only one $250 Savings per suite is permitted.
$500 in suite categories A-H
25% of fare 50% of fare 75% of fare 100% of fare
180–151 150–121 120–91
90–0
INSURANCE We highly recommend adequate personal and baggage insurance and trip cancellation insurance to cover the full purchase price of the cruise, including air and/or land program costs. All trip cancellation policies will be strictly enforced. No refund will be made for unused or partially used portions of the cruise, air or land programs, including shore excursions, except as specifically outlined in the Guest Ticket Contract. Applications for insurance are provided upon request. Insurance purchased through Regent Seven Seas Cruises® is refundable up until the point a booking is within cancellation penalty. RegentCare Guest Travel Protection Program offers $50,000 per person maximum coverage. PREGNANCY, CHILDREN, INFANTS & UNACCOMPANIED MINORS Regent Seven Seas Cruises® cannot accept Guests who will have entered their 24th week of pregnancy at the beginning of, or at any time during, the cruise. Infants must be six months of age as of the first day of the cruise. For voyages that have three or more consecutive days at sea, infants must be at least one year of age as of the first day of the cruise. Guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from Regent Seven Seas Cruises® as a result of the denial of boarding to an underage infant or any accompanying Guests. Any Guest under the age of 18 must be accompanied by and occupy the same stateroom as an adult 18 years or older. Regent Seven Seas Cruises® does not provide for the care, entertainment or supervision of children. ITINERARY Guests acknowledge that the scheduled itinerary is subject to delay, modification, or port-of-call cancellation due to weather and other causes beyond the control of Regent Seven Seas Cruises®. If necessary, at the sole discretion of Regent Seven Seas Cruises®, Regent Seven Seas Cruises® may substitute ports of call or make itinerary changes. Regent Seven Seas Cruises® does not assume responsibility or liability for any loss or expense incurred by Guests as a result of any changes or cancellations. AIR TRANSPORTATION Regent Seven Seas Cruises®, as an added service to our Guests, offers arrangements for air travel in conjunction with a cruise. Air arrangements, including routings, are at Regent Seven Seas Cruises®’ (or its agents’) discretion and are based on flight availability and agreements with airlines. Special requests, including class of service upgrades, specific carriers and routing, are at the discretion of Regent Seven Seas Cruises®. Occasionally, due to scheduling conflicts, an enroute overnight might be necessary. Costs associated with an overnight stay are at the Guest’s expense. Upgrade offers apply to intercontinental flights only. On intercontinental flights, guests may utilize Regent Seven Seas Cruises’ Business Class Air program or choose cruise-only fares; air arrangements no longer include economy air downgrades. Air allowance is subject to prevailing rates at time of change. In making these arrangements, Regent Seven Seas Cruises® acts only as an agent on the Guest’s behalf, and does not operate, control, or supervise any airlines and is not responsible for carriers failing to meet schedules. Air tickets are refundable to Regent Seven Seas Cruises® only and considered a part of the total cruise tour fare. Any airline-imposed fees that result from changes to or cancellation of air arrangements are the sole responsibility of the Guest. Due to government regulations, if you are delayed or unable to board at embarkation, you may not be able to board at a later time. In such event, Carrier shall have no liability to refund any cruise or cruise fares. Guests who elect not to participate in the standard Regent Seven Seas Cruises® Air/Sea Program or do not purchase transfer arrangements from Regent Seven Seas Cruises® will be responsible for their own transfer arrangements to and from the ship. Transfers are not included for guests making independent land/hotel arrangements. A credit is available for Guests not utilizing the air-inclusive program. The Destination Services desk can assist with post-cruise transfer arrangements once Guests are on board. Regent Seven Seas Cruises® offers all Air/Sea Guests complimentary transfers to and from the airport/ ship in conjunction with the air program on the day of the ship’s embarkation/ disembarkation, with the exception of circumstances where custom air arrangements are confirmed by Regent Seven Seas Cruises®. DINING RESERVATIONS & PRIVILEGES Guests will have access to dine one evening in each specialty restaurant to ensure all Guests have an opportunity to experience these unique venues. Reservations are required for Prime 7, Chartreuse and Pacific Rim. Reservations are not required in Compass Rose, La Veranda or Sette Mari at La Veranda. Only one reservation is allowed in advance per specialty restaurant. Dining reservations can be made beginning 75 days prior to sailing. occupancy, and are subject to change without notice. NOTICE While Regent Seven Seas Cruises® makes every effort to adhere to the specifics shown in this brochure, circumstances may require otherwise. All information contained herein is subject to change without notice at the discretion of Regent Seven Seas Cruises®. All schedules and fares listed in this brochure are subject to change without notice. Regent Seven Seas Cruises® is not responsible or liable for any typographical errors, omissions or misprints. FARES & SPECIAL OFFERS *Fares are subject to increase. All fares and offers are per person in U.S. dollars, valid for
Ships’ Registry: Bahamas and Marshall Islands. ©2020 Regent Seven Seas Cruises® L’Occitane® is a registered mark of L’Occitane, S.A.
2023 WORLD CRUISE NAVIGATE THE WORLD DAYS PRIOR TO
CANCELLATION AMOUNT
OCT201575
PER PERSON
VACATION DATE
Deposit Date–181
10% of fare in suite categories MS-HS
THE REGENT EXPERIENCE | 15
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